About EDE Services, LLC
 

MISSION AND VISION
 
The mission of EDE Services, LLC business is to provide personalized, superior quality technology services and solutions, tailored to meet the needs of our customers and in turn deliver superior value and return on their investment.  

With innovative professionals, EDE intends to fulfill each mission by applying extensive effort in order to remain current with the constant changes in technology and the market place, focusing on satisfying each and every customer’s needs.

Our vision is to win the confidence and trust of every customer we service and grow each individual consulting service opportunity into outsourcing their IT needs.

The critical success factors for EDE are:

- State-of-the-art Technical Expertise (staying current with modern technology).

• - Solutions Oriented Service Delivery (listens to, and addresses the customer’s needs).

  • - Industry and Business Knowledgeable Staff (we have proven expertise with the customer’s competition).

  • - Expedient troubleshooting/problem resolution capabilities (quick to diagnose and resolve).

  • - Solid and thorough testing of solutions (prepare detailed test plans and scripts).

  • - Seamless deployment of solutions into production (using what we have developed and deploying accurately into
      production).

  • - Thorough and accurate documentation (well referenced and highly usable by the intended audience).

  • - Excellent communications and interpersonal skills (teamwork is our foundation: relationships are the result, developing
      loyal repeat customers).

  • - Professional grade quality of service (get the job done right the first time, offer 100% customer satisfaction guarantee).

  • - Professional management skills (customer-informed and on-time delivery).

  • - Flexibility with change (adapt to project requirement changes as necessary).

  • - Responsiveness (able to service and respond to customer needs within their time frame). 

EDE Services, LLC will remain focused on selling outsourcing contracts into our existing outsourcing customer base and delivering all outsourcing Services.  All details related to selling of our outsourcing services have not been finalized, and each opportunity which surfaces in the interim will be dealt with individually.

EDE Services, LLC offers a variety of Service Deliverables:

• - Architecture and Planning

  • - Installation and Implementation

  • - Testing and Problem Resolution

  • - Production Deployment Services

  • - Documentation

  • - Training/Education

  • - Custom Application Program Interfaces (APIs)

  • - Custom Tools or Reports

  • - Operations Support System Administration

  • - Project Management

Project and Solution Services can evolve around but are not limited to services such as:

• - Electronic Business (E-Business/E-Commerce) Integration

  • - Network Communications

  • - Electronic Data Interchange (EDI)

  • - Network and File Security Auditing

  • - Network System Requirements Development

  • - Network and Infrastructure Planning

  • - Technology Architecture Development Services

  • - Vendor Selection Facilitation

  • - IT Management Support

  • - IT Project Management Services

  • - IT Operational Assessments and Benchmarking

  • - Tactical IT Planning

  • - Merger and Acquisition IT Strategy and Planning

  • - Disaster Recovery

The services offered by EDE Services, LLC are based on the core competency of our consultants, and we will enhance and/or augment our staff to meet the needs of our customer demands.  If large service opportunities are identified outside our skill set, we will hire or contract to meet the skills desired by our customer.